Here are the keyboard shortcuts for MOC. I can never seem to be able to find out how to put a call on hold quickly. Finally I know how…
Contact List
The following shortcut keys are available from the Office Communicator Contact List.
| To do this | Press |
| Call a selected contact using the most recently called number | CTRL + ENTER |
| Open the Conversation window to start an IM session with a selected contact | ENTER |
| Delete a selected contact | DELETE |
| Open System menu | ALT + Spacebar |
| Move a contact group up | ALT + up arrow |
| Move a contact group down | ALT + down arrow |
| Open the Contact Card for a selected contact | ALT + ENTER |
| Close the Contact Card | ESC |
| Copy selected item | CTRL + C |
| Paste selected item | CTRL + V |
| Open online Help | F1 |
| Navigate through Communicator | TAB |
| Reverse navigation direction | SHIFT + TAB |
| Add line break in Type a Note area | SHIFT + ENTER |
| Select multiple contiguous contacts | SHIFT + up arrow |
| Select multiple contiguous contacts | SHIFT + down arrow |
| Collapse group | Left arrow |
| Expand group | Right arrow |
Starting a Call or IM from Search Results
The following shortcut keys are available from the Search Results pane.
| To do this | Press |
| Open the Conversation window to start an IM with a selected contact in the Search Results pane | ENTER |
| Place a call to a selected contact in Search results. | CTRL + ENTER |
Opening and Closing the Communicator Window
| To do this | Press |
| Open Communicator | Windows Logo Key + Q |
| Minimize Communicator | ALT + F4 |
Making, Receiving, and Handling Calls
| To do this | Press |
| Call a selected contact in the Contact List using the last dialed number | CTRL + ENTER |
| Accept an audio, video or conference call invitation from an invitation alert | ALT + C |
| Decline an audio, video or conference call invitition from an invitation alert | ALT + D |
| Turn on/off High Importance alert. This shortcut is available from the Communicator Conversation window. | CTRL + SHIFT + I |
| Transfer a call. This shortcut is available from the Communicator Conversation window. | CTRL + SHIFT + T |
| Place a call on hold/Resume call. This shortcut is available from the Communicator Conversation window. | CTRL + SHIFT + H |
| Invite someone to a call. This shortcut is available from the Communicator Conversation window. | ALT + I |
| End a call. This shortcut is available from the Communicator Conversation window. | ALT + Q |
Invitation Alerts
| To do this | Press |
| Navigate to an invitation alert that appears on your computer screen | Windows Logo Key + T |
| Accept an invitation alert that appears on your computer screen. The invitation could be for an IM, an audio or video call, or a conference. | Windows Logo Key + A |
Conversation Window
The following shortcut keys are available from the Communicator Conversation window
| To do this | Press |
| Change the Conversation Subject from the Conversation winsow | CTRL + J |
| Invite someone to join the conversation | ALT + I |
| Rejoin an instant messaging conference | ALT + R |
| Call participant(s) in an IM conversation | CTRL + SHIFT + ENTER |
| Add video to a conversation | CTRL + D |
| Send a file | CTRL + F |
| Show/hide instant messaging area | CTRL + W |
| Show/hide participant list in the Conversation window | CTRL + R |
| Lock/unlock a conversation | CTRL + K |
| Start Office OneNote (Office OneNote must be installed) | CTRL + N |
| Save contents of an instant messaging session | CTRL + S |
| Cut selected text | CTRL + X |
| Copy selected text | CTRL + C |
| Paste selected text | CTRL + V |
| Select all text | CTRL + A |
| Add line break for a new paragraph in the instant message area | SHIFT + ENTER |
| Send instant message | ENTER |
| Delete text | DELETE |
| Undo action | CTRL + Z |
| Redo action | CTRL + Y |
| Transfer a call | CTRL + SHIFT + T |
| Place a call on hold/Resume call | CTRL + SHIFT + H |
Instant Messaging Area (Rich Text)
The following shortcut keys are available from the Instant Messaging area of the Communicator Conversation window.
| To do this | Press |
| Bold selected text | CTRL + B |
| Italicize selected text | CTRL + I |
| Underline selected text | CTRL + U |
| Strikethrough selected text | CTRL + T |
| Increase font size of selected text | CTRL + ] |
| Decrease font size of selected text | CTRL + [ |
| Change font | CTRL + SHIFT + F |
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